Mastermind Managed Services Provider (“we,” “us,” “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and protect your personal information when you opt in to receive text (SMS) messages from us.
1. Information We Collect
When you opt in to receive SMS communications, we may collect:
- Phone number: The mobile number you used to opt-in.
- Message content: Including your responses, preferences, and inquiries.
- Metadata: Message delivery status, timestamps, carrier information, and usage analytics.
We do not collect location data, device IDs, or any sensitive information through SMS.
2. How We Use Your Information
We use your information to:
- Deliver service notifications, updates, and support alerts.
- Send transactional and promotional messages (with prior consent).
- Respond to your inquiries.
- Improve the performance and reliability of our messaging services.
- Comply with applicable laws and regulations.
3. Disclosure of Information
We do not sell your SMS-related data.
We may share your information:
- With SMS gateway providers and telecom carriers solely for the purpose of message delivery.
- With authorized service providers that help us operate and improve the SMS services.
- As required by law, subpoena, or other legal processes.
- To protect our rights, safety, or property, or that of our users or others.
4. Your Rights and Choices
You may:
- Opt out of SMS at any time by replying
STOP.
- Request access, correction, or deletion of your personal information by contacting us.
- Exercise your CCPA rights if you are a California resident:
- Right to know what we collect and how we use/share it
- Right to delete your data
- Right to opt out of sale (we do not sell your info)
To submit a privacy request, contact us at:
📧 info@mastermindmsp.com
📞 714-927-4750
🌐 www.mastermindmsp.com/privacy-policy
5. Data Security and Retention
We implement administrative, technical, and physical safeguards to protect your data.
Your information is retained only as long as necessary for the purposes outlined in this policy or as required by law.
6. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children via SMS.
7. Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website and effective upon posting. Continued use of our SMS services after the update constitutes your consent to the revised policy.
8. Contact Us
If you have any questions or concerns regarding this SMS Privacy Policy, please contact:
Mastermind Managed Services Provider
📧 info@mastermindmsp.com
📞 714-927-4750
6 Centerpointe Dr, Suite 700, La Palma, CA
