TERMS

1. Program Description

The Program allows us to send SMS text messages to your mobile phone regarding:

  • Service updates and alerts

  • Account notifications

  • Promotions and marketing offers (only with explicit consent)

  • Appointment or project reminders

  • Operational or security notifications

Messages may be sent using an automatic telephone dialing system (autodialer) or similar technology.


2. User Eligibility

By participating in the Program, you represent that:

  • You are at least 18 years of age (or the legal age of majority in your state).

  • You are the account holder or authorized user of the mobile number provided.

  • You have the authority to consent to receive messages at that number.


3. Opt-In and Consent

You may opt in by:

  • Submitting your mobile number via online form, website registration, or verbally during onboarding.

  • Checking an opt-in box acknowledging these Terms.

By opting in, you provide express written consent to receive text messages, including potentially marketing messages, to your mobile number.


4. Message Frequency

Message frequency may vary based on your interactions and preferences but typically ranges between 1 to 4 messages per month for transactional or support messages. Promotional messages may be more or less frequent depending on your activity and opt-in scope.


5. Charges and Carriers

  • Standard message and data rates may apply.

  • We are not responsible for any fees charged by your carrier.

  • Message delivery is subject to transmission from your mobile carrier and may not be available in all areas or at all times.

  • Carriers are not liable for delayed or undelivered messages.


6. Opt-Out Instructions

You can opt out at any time by replying:

  • STOP to end all messages.

  • HELP to receive help or contact information.

You will receive a final confirmation message after unsubscribing. No further messages will be sent unless you re-subscribe.


7. Support & Contact

For support or help related to the SMS Program, contact us at:

  • 📧 info@mastermindmsp.com
    📞 714-927-4750
    6 Centerpointe Dr, Suite 700, La Palma, CA

8. Privacy & Data Use

We take your privacy seriously. All data collected through this Program will be used in accordance with our Privacy Policy, and in compliance with:

  • The California Consumer Privacy Act (CCPA)

  • The Telephone Consumer Protection Act (TCPA)

  • Other applicable federal and state privacy laws

We do not sell or share your SMS data with third parties for their marketing purposes. See our Privacy Policy to exercise your rights, including requests to access or delete your data.


9. Content & Restrictions

You agree not to use the Program for:

  • Sending unlawful, harmful, abusive, or obscene content

  • Fraudulent purposes

  • Interfering with or disrupting the Program or its networks

Violation may result in suspension or termination of your access.


10. Modifications and Termination

We reserve the right to:

  • Modify or terminate the Program at any time, with or without notice

  • Change these Terms by posting an updated version online

Continued participation after such changes constitutes acceptance of the new Terms.


11. Disclaimer of Warranties

The SMS Program is provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free delivery of messages.


12. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from or related to the use of the SMS Program.


13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.


14. Dispute Resolution

Any disputes arising from the Program shall be resolved through binding arbitration or small claims court in California, unless prohibited by applicable law.


15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the SMS Program.